Responsible Gaming at s22 – Keep the Fun in Control
Gaming should be a source of entertainment, not stress. s22 is committed to ensuring a healthy and safe experience for every player in Bangladesh.
The Core Pillars of Our Protection Policy
The core principles s22 follows to ensure player well-being.
Age Verification
To open an account on the s22 platform, users must be 18 years of age or older. Date of birth is verified at registration, and a national ID may be requested if needed. Keeping minors away from gaming is our highest priority.
Deposit Limit
You can set your own daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately, and a waiting period applies before it can be increased. This tool is highly effective for ensuring you stay within your budget.
Session Time Limit
Decide in advance how long you want to play in one sitting. The session timer will automatically alert you when your set time is up. Being mindful of time keeps gaming enjoyable and prevents spending too long at it.
Self-Exclusion
If you feel the need, you can temporarily suspend your account for a set period. Self-exclusion periods start from 7 days and can also be set permanently. During this time, no promotional communications will be sent to you.
Recognize the Warning Signs, Stop in Time
When gaming crosses the line from entertainment into a problem, certain warning signs begin to appear. Recognizing these signs early makes it possible to seek help at the right time. s22 wants every player to stay informed and well.
- Feeling a repeated urge to play in order to recover lost money.
- Hiding gaming habits from family or friends.
- Neglecting daily responsibilities, studies, or professional duties to keep playing.
- Spending beyond your means or taking on debt to fund gaming.
- Feeling restless or mentally uncomfortable when not playing.
Tools to Keep Yourself Safe
Enable these features at any time from your account settings.
Set Loss Limit
Set in advance the maximum amount you are willing to lose within a given period. Once this limit is reached, the platform will automatically stop you from placing further bets. This is one of the most effective ways to keep financial losses in check. Lowering your loss limit takes effect immediately, but increasing it requires a 24-hour cooling-off period. This safeguard protects you from playing beyond your means in the heat of the moment.
Cooling-Off Break
Taking a short break now and then makes gaming even more enjoyable. Use the cooling-off feature to pause your account for anywhere between 24 hours and 30 days. During this time, logging in will not be possible and no marketing messages will be sent. When you return after the break, you will be able to play with a clearer head. This feature can be activated in just a few seconds from your account settings.
Promotion Opt-Out
If bonus offers or promotional messages tempt you to play more than you intend, you can easily opt out of them. Go to your account settings to find the option to turn off marketing communications. This change will have no effect on your use of the core service. You have the freedom to tailor your gaming experience to suit yourself. You will also have the option to opt back in at any time.
Help & Support
If you have any concerns about gaming, our support team is always here for you. Email us at [email protected] or reach out via live chat. We will listen without judgment, with empathy, and help you take the right steps. Information on professional support organizations will also be provided if needed. Your privacy is fully protected.
Frequently Asked Questions
Answers to the most frequently asked questions about responsible gaming.